IDEA SHEETSUMMARYCATEGORY
10 Ways to Improve Customer ServiceProvides ten actionable strategies to enhance customer service quality.Customer Engagement, Leadership, Marketing, Sales
25 Topics & ExamplesDiscusses various topics with practical examples for better understanding.Customer Engagement, Leadership, Marketing, Sales
52 Weekly Tips Offers weekly tips to help small businesses improve various aspects.Customer Engagement, Leadership, Marketing, Sales
A Definition – CustomersDefines the concept of customers and their importance to businesses.Customer Engagement, Sales
A Definition – LeadershipDefines leadership and its key components in a business context.Leadership
A Definition – MarketingDefines marketing and its essential role in business growth.Marketing
A Definition – SalesDefines sales and its significance in driving business success.Sales
A Look at Small Business PillarsExamines the fundamental pillars supporting small businesses.Customer Engagement, Leadership, Marketing, Sales
A Start to Your DayProvides tips and strategies to start the day effectively.Leadership
A Thought on Why…Discusses the importance and methods of measuring customer satisfaction.Customer Engagement
ABCs of Business LoansExplains the fundamentals of business loans and their implications.Leadership
Act FastProvides advice on how to act swiftly in business decision-making.Leadership
Actionable Idea TipsOffers practical tips to implement immediate and effective improvements.Leadership
Active ListeningEmphasizes the importance and techniques of active listening in business.Customer Engagement, Sales
Adding a PartnerDetails the process and considerations for adding a business partner.Leadership
AdvertisingCovers strategies and best practices for effective advertising.Marketing
After the SaleOutlines steps and strategies for post-sale customer engagement.Customer Engagement, Sales
AI Prompt Writing Discusses the benefits and applications of AI in prompt writing.Marketing
Alternative Lending Sources Explores various alternative lending sources available to businesses.Leadership
AmazonAnalyzes Amazon’s impact and strategies in the business world.Marketing
Are Customers Good Salespeople?Investigates whether customers make good salespeople.Sales
Asking for ReferralsCommon excuses for not asking for referrals and how to fix them.Sales
Ask, Listen, LearnPromotes a culture of asking, listening, and learning in business.Customer Engagement
Attributes of a Great SalespersonIdentifies key attributes that define a great salesperson.Sales
Bad Social Media ReviewsExplains how to handle and mitigate bad social media reviews.Customer Engagement, Marketing
Be a Great ListenerHighlights the importance of being a great listener in sales.Sales
Be a Salesperson?Explores what it means to be a salesperson and its challenges.Sales
Be CuriousEncourages curiosity as a trait for successful salespeople.Sales
Beginners Sales TipsProvides tips for beginners in sales to get started effectively.Sales
Benefits of LinkedinDiscusses the benefits and strategies of using LinkedIn for business.Marketing
Best CustomersIdentifies characteristics and strategies for dealing with best customers.Customer Engagement, Sales
Best Sales AttitudeDiscusses the importance of having a positive sales attitude.Sales
Beyond the SurveyExplores additional methods beyond surveys to gather customer feedback.Customer Engagement
Bonus PlansProvides guidelines for creating effective bonus plans for employees.Leadership
BrandingDiscusses strategies for building and maintaining a strong brand.Marketing
Bring in an InvestorOffers advice on how to attract and secure investors for your business.Leadership
Business Coach PhilShares insights and tips from business coach Phil.Leadership
Business NameProvides tips on choosing an effective business name.Marketing
Business or HobbyHelps distinguish between a business and a hobby for legal and tax purposes.Leadership
Business PlanGuides on how to create a comprehensive business plan.Leadership
Business Plan (Sample)Provides a sample business plan for reference.Leadership
Buyers Who Always Want DiscountsDiscusses strategies for dealing with customers who always seek discounts.Customer Engagement, Sales
Buying Another Small BusinessProvides a guide for buying another small business.Leadership
C-SuiteDiscusses the roles and responsibilities of C-suite executives.Leadership
Can I Get RichExplores realistic paths to wealth through business.Leadership
Cash Flow – DefinitionDefines cash flow and explains its importance in business.Leadership
Cash Flow FactsProvides key facts about cash flow management.Leadership
Cash Flow ForecastingGuides on how to forecast cash flow effectively.Leadership
Cash Flow Forecasting BuildProvides a step-by-step process to build cash flow forecasting models.Leadership
Cash Flow GuideOffers a comprehensive guide to understanding and managing cash flow.Leadership
Cash Flow StatementExplains how to prepare and analyze a cash flow statement.Leadership
Cash Flow Statement ExampleProvides an example of a cash flow statement for reference.Leadership
Cash or Accrual AccountingDiscusses the differences between cash and accrual accounting methods.Leadership
Centers of InfluenceExplores how to leverage centers of influence for business growth.Marketing
Challenges & Solutions +AIdentifies common business challenges and provides solutions.Leadership
Challenges ListLists common challenges faced by businesses and tips to overcome them.Leadership
Checklist for Great Customer ServiceProvides a checklist of ideas to improve customer service.Customer Engagement
Client Ambassador ProgramDiscusses how to implement a client ambassador program to enhance customer relationships.Customer Engagement
Client EventsProvides tips for planning and executing successful client events.Customer Engagement
Clients UnengagedOffers strategies to re-engage inactive clients.Customer Engagement
Closing the SaleProvides tips and techniques for closing sales effectively.Sales
Cold OutreachDiscusses best practices for conducting cold outreach to potential customers.Sales
CollectionsExplores effective collection strategies for businesses.Sales
CompetitionAnalyzes competitive dynamics and how to stay ahead of competitors.Marketing
Competitor ChallengesDiscusses challenges posed by larger competitors and strategies to overcome them.Marketing
ContestsProvides ideas for running contests to engage customers and drive sales.Customer Engagement, Sales
Create a YouTube ChannelGuides on how to create and manage a successful YouTube channel for your business.Marketing
Create an 800 Phone NumberExplains the benefits and process of setting up an 800 phone number for your business.Customer Engagement
Create an InfographicProvides tips for creating effective infographics to communicate complex information visually.Marketing
Create New ProductsDiscusses the process of developing and launching new products.Marketing
Culture of LearningPromotes the importance of fostering a culture of continuous learning within a business.Leadership
Customer GiftsProvides ideas for selecting and distributing gifts to customers.Customer Engagement
Customer RetentionOffers strategies for retaining customers and building long-term relationships.Customer Engagement
Customer Service Best PracticesDiscusses best practices for delivering exceptional customer service.Customer Engagement
Customer Thank You NotesProvides tips for writing effective thank-you notes to customers.Customer Engagement
Customers CollectionExplores strategies for collecting payments from customers efficiently.Customer Engagement
Customers DefinedDefines different types of customers and their significance to the business.Customer Engagement
Customers WelcomeDiscusses how to create a welcoming environment for customers.Customer Engagement
Dealing with an Angry CustomerProvides strategies for effectively handling angry customers.Customer Engagement
Decreased DemandOffers solutions for businesses facing decreased demand for their products or services.Leadership
Digital Marketing PlanGuides on how to create a comprehensive digital marketing plan.Marketing
Discount PricesDiscusses the implications of offering discounted prices and strategies to manage discounts.Sales
Do I Need a SalespersonExplores the benefits and considerations of hiring a salesperson for your business.Sales
Do’s of a Small BusinessLists essential actions and best practices for small business success.Leadership
Does My Business Name Matter?Discusses the importance of selecting the right business name.Marketing
Dont’s of a Small BusinessLists actions to avoid for small business success.Leadership
eBook (selling)Provides strategies for selling eBooks effectively.Marketing, Sales
eBook (writing)Offers tips for writing and publishing eBooks.Marketing
Elements of ManagementDiscusses the key elements of effective management.Leadership
Elevator PitchProvides tips for crafting a compelling elevator pitch.Sales
Employee Handbook (Sample)Offers a sample employee handbook for reference.Leadership
Employees First DayProvides a guide for onboarding new employees effectively.Leadership
Event PlanningDiscusses best practices for planning and executing successful events.Leadership
Every Business Owner Should…Lists essential actions every business owner should take for success.Leadership
Examples of Sales TrainingProvides examples of effective sales training programs.Sales
Expand My BusinessOffers strategies for expanding your business.Leadership
FAQ (Insiders Guide) +AProvides answers to frequently asked questions from an insider’s perspective.Leadership
Financial StatementsExplains how to prepare and analyze financial statements.Leadership
Firing Family MemberDiscusses considerations and best practices for firing a family member.Leadership
Five Reasons for FailureIdentifies common reasons why businesses fail and how to avoid them.Leadership
Five Reasons for SuccessLists key factors that contribute to business success.Leadership
ForecastProvides a guide for forecasting sales and business performance.Sales
Former ClientsDiscusses strategies for re-engaging former clients.Customer Engagement
FoundationsExplores the foundational elements necessary for a successful business.Leadership
Fulltime or Side GigHelps determine whether to run your business full-time or as a side gig.Leadership
Funnel ManagementDiscusses strategies for effective sales funnel management.Sales
Google My BusinessProvides a guide to setting up and optimizing your Google My Business profile.Marketing
Grant MoneyOffers tips for finding and securing grant money for your business.Leadership
Helpful Marketing ToolsLists useful marketing tools and resources for small businesses.Marketing
Hiring a BookkeeperDiscusses considerations and best practices for hiring a bookkeeper.Leadership
Hiring a Business CoachOffers advice on finding and hiring a business coach.Leadership
Hiring a ConsultantProvides tips for hiring a consultant to help grow your business.Leadership
Hiring a Family MemberDiscusses considerations and best practices for hiring family members.Leadership
Hiring a LawyerOffers guidance on hiring a lawyer for your business.Leadership
Hiring a Sales ManagerProvides tips for finding and hiring an effective sales manager.Sales
Hiring a SalespersonDiscusses the benefits and considerations of hiring a salesperson for your business.Sales
Hiring an InternOffers advice on hiring and managing interns.Leadership
Hiring ChallengesIdentifies common challenges in the hiring process and how to overcome them.Leadership
Hiring Great SalespeopleProvides tips for hiring top-performing salespeople.Sales
Hiring on UpworkDiscusses best practices for hiring freelancers on Upwork.Leadership
Hiring Your First EmployeeProvides a guide for hiring your first employee.Leadership
HIstorical Review SummarySummarizes the historical performance of your business for analysis.Leadership
How Are We Doing?Discusses methods for evaluating your business’s performance.Leadership
How Often to Share SurveysProvides guidelines for the frequency of sharing surveys with customers.Customer Engagement
How Phil Grew His Small BusinessShares the story and strategies used by Phil to grow his small business.Leadership
How Referrals HappenExplains the process of generating referrals for your business.Customer Engagement, Sales
How to IncorporateGuides on how to incorporate your business.Leadership
How to Use GuideProvides a comprehensive guide on how to use various business tools and resources.Leadership
How to Use VideoOffers tips for effectively using video content in your marketing strategy.Marketing
Hyperlink Personal Survey Link in GmailProvides a guide on how to add hyperlinks to personal survey links in Gmail.Customer Engagement
Importance of Small BusinessesDiscusses the significant role small businesses play in the economy.Leadership
Improve Low Survey ScoresOffers strategies for improving low survey scores from customers.Customer Engagement
IncentivesDiscusses various types of incentives to motivate employees and customers.Customer Engagement, Leadership
Increase RevenueProvides strategies for increasing business revenue.Sales
Indecisive BuyersOffers tips for dealing with buyers who have difficulty making decisions.Sales
InflationDiscusses the impact of inflation on small businesses and how to mitigate its effects.Leadership
Interviewing for Soft SkillsProvides a guide for interviewing candidates to assess their soft skills.Leadership
Invoice FinancingExplains the concept of invoice financing and its benefits for small businesses.Leadership
Job PostingProvides tips for creating effective job postings to attract the right candidates.Leadership
Join a Lead ClubDiscusses the benefits of joining a lead club for networking and business growth.Customer Engagement, Marketing
Leadership DefinedDefines key concepts and qualities of effective leadership.Leadership
Leadership WelcomeProvides a welcome guide for new leaders in the organization.Leadership
Learning – Never StopEmphasizes the importance of continuous learning and self-improvement.Leadership
Learning ProcessDiscusses the steps involved in the learning process for personal and professional growth.Leadership
LiabilitiesExplains the concept of liabilities and their impact on business finances.Leadership
LinkedInProvides tips for leveraging LinkedIn to network and grow your business.Marketing
Local EventsDiscusses the benefits of participating in local events to promote your business.Marketing
Lunch & LearnOffers tips for organizing lunch and learn sessions to engage employees and clients.Customer Engagement
Marketing MistakesIdentifies common marketing mistakes and how to avoid them.Marketing
Marketing WelcomeProvides a welcome guide for new marketing team members.Marketing
Math to KnowDiscusses essential math concepts every business owner should understand.Leadership
Maximize RevenueProvides strategies for maximizing business revenue.Sales
Measuring PerformanceDiscusses methods for measuring business performance and tracking key metrics.Leadership
Meet, Track, MeasureOffers a guide for setting and tracking business goals.Leadership
Meeting a New InfluencerProvides tips for meeting and collaborating with new influencers.Marketing
Merging Two Small BusinessesDiscusses the process and considerations for merging two small businesses.Leadership
Mining the Gold of Survey ResultsExplores how to extract valuable insights from survey results.Customer Engagement
Mission of MarketingDiscusses the core mission and objectives of marketing in a business context.Marketing
Moderating a RoundtableOffers tips for effectively moderating roundtable discussions.Leadership
MotivationProvides strategies for maintaining and boosting motivation in the workplace.Leadership
New LocationDiscusses considerations and steps for opening a new business location.Leadership
Newsletter ExampleProvides an example of a business newsletter for reference.Marketing
Nine Tips for Small BusinessesOffers nine practical tips for small business success.Leadership
ObjectionsDiscusses common objections in sales and how to handle them effectively.Sales
One Hundred Best Sales TipsProvides a comprehensive list of the best sales tips and techniques.Sales
One Question ExamplesOffers examples of effective one-question surveys.Customer Engagement
One Question SurveyDiscusses the benefits and methods of using one-question surveys.Customer Engagement
One Thing, Two ReallyHighlights the two most important things every business owner should focus on.Leadership
Paid SearchExplores the benefits and strategies of paid search advertising.Marketing
PartnershipsDiscusses the benefits and considerations of forming business partnerships.Leadership
Payment SoftwareProvides an overview of different payment software options for businesses.Leadership
Payroll InsightOffers insights into managing payroll effectively.Leadership
Performance Improvement PlanProvides a guide for creating performance improvement plans for employees.Leadership
Phil’s PoemShares an inspirational poem by Phil.Leadership
Phone ConversationsOffers tips for conducting effective phone conversations with customers.Customer Engagement
Placed ArticlesDiscusses the benefits and strategies for placing articles in publications.Marketing
Podcast Interviewee TipsProvides tips for being a successful podcast interviewee.Marketing
Podcast Interviewer TipsOffers advice for conducting effective podcast interviews.Marketing
Podcasting as a GuestDiscusses the benefits and strategies of being a guest on podcasts.Marketing
Press ReleasesProvides a guide for writing and distributing press releases.Marketing
Prices Are Too High?Discusses how to handle customer objections about high prices.Sales
Prices Are Too Low?Explores the implications of pricing products or services too low.Sales
Principle Selling TechniquesProvides an overview of key selling techniques.Sales
ProfitabilityDiscusses strategies for improving business profitability.Leadership, Sales
Promote Your BusinessOffers tips for promoting your business effectively.Marketing
Promoting EmployeesDiscusses considerations and best practices for promoting employees.Leadership
Prospecting Workshop IProvides a guide for conducting a prospecting workshop.Sales
Prospecting Workshop IIOffers additional strategies and tips for prospecting workshops.Sales
QR CodeDiscusses the benefits and applications of using QR codes in marketing.Marketing
Radio Ad CopyProvides tips for writing effective radio ad copy.Marketing
Radio Ads: Effective?Explores the effectiveness of radio advertising for small businesses.Marketing
Reading MaterialLists recommended reading materials for business owners.Leadership
Referral Collecting FAQProvides answers to frequently asked questions about collecting referrals.Customer Engagement, Sales
Referral Follow-up Discusses best practices for following up on referrals.Customer Engagement, Sales
Referral PageProvides a guide for creating an effective referral page.Customer Engagement, Sales
Referral Program Nuts & BoltsDiscusses the key components of a successful referral program.Customer Engagement, Sales
Referral Program Plan OutlineProvides an outline for creating a referral program plan.Customer Engagement, Sales
Rewards IdeasOffers ideas for creating rewards programs to motivate employees and customers.Customer Engagement, Leadership
Rewards of a Small BusinessDiscusses the unique rewards and benefits of running a small business.Leadership
Rising Interest RatesExplores the impact of rising interest rates on small businesses and strategies to mitigate the effects.Leadership
Risk & Security GuideProvides a comprehensive guide to risk management and security for small businesses.Leadership
Risk & Security: CyberDiscusses cybersecurity risks and best practices for protecting your business.Leadership
Risk & Security: FAQ (Risk)Provides answers to frequently asked questions about risk management.Leadership
Risk & Security: FAQ (Security)Provides answers to frequently asked questions about security measures.Leadership
Risk & Security: Risk TypesExplains different types of risks that businesses may face.Leadership
Risk & Security: ThreatsIdentifies common threats to business security and how to address them.Leadership
Rolling Out ASKTRAProvides a guide for implementing ASKTRA in your business.Leadership
Sales & Marketing DifferencesExplains the differences between sales and marketing functions.Sales, Marketing
Sales Call Agenda (with prospects)Provides a template for creating an effective sales call agenda with prospects.Sales
Sales Compensation PlansDiscusses different types of sales compensation plans and their benefits.Sales
Sales DefinedProvides a comprehensive definition of sales and its role in business.Sales
Sales FunnelExplains the concept of a sales funnel and how to manage it effectively.Sales
Sales Habits to BreakIdentifies common bad sales habits and how to break them.Sales
Sales Meeting Agenda (internal)Provides a template for creating an effective internal sales meeting agenda.Sales
Sales MistakesDiscusses common sales mistakes and how to avoid them.Sales
Sales MythsDebunks common myths about sales.Sales
Sales Plan Details +AProvides a guide for creating detailed sales plans.Sales
Sales Plan ExampleOffers an example of a comprehensive sales plan.Sales
Sales Plan Insights Discusses key insights for creating effective sales plans.Sales
Sales PrizesOffers ideas for creating sales prizes to motivate your sales team.Sales
Sales ProcessProvides an overview of the sales process from lead generation to closing.Sales
Sales Promotions That WorkDiscusses effective sales promotion strategies.Sales
Sales ScriptProvides a sample sales script for reference.Sales
Sales SecretsShares key secrets and tips for sales success.Sales
Sales WelcomeProvides a welcome guide for new sales team members.Sales
Salespeople Needing Closing SkillsOffers training tips for salespeople who need to improve their closing skills.Sales
Salespeople Who Always DiscountDiscusses how to handle salespeople who frequently offer discounts.Sales
Saying “No Thanks”Provides tips for politely declining offers or requests.Customer Engagement
SCOREDiscusses the benefits of joining SCORE for mentoring and support.Leadership
Script: Client Event WelcomeProvides a sample script for welcoming clients to an event.Customer Engagement
Script: Unhappy CustomerOffers a sample script for handling unhappy customers.Customer Engagement
Secret ShoppersDiscusses the benefits and strategies of using secret shoppers to evaluate customer service.Customer Engagement
Secrets for Growing a BusinessShares key secrets and tips for business growth.Leadership
Secrets for Satisfied CustomersDiscusses strategies for ensuring customer satisfaction.Customer Engagement
Secrets You Should KnowProvides lesser-known secrets and tips for business success.Leadership
Segmenting CustomersDiscusses the benefits and methods of segmenting your customer base.Customer Engagement
Sell or ManageExplores the choice between focusing on sales or management in your business.Sales, Leadership
Selling the BusinessProvides a guide for preparing and executing the sale of your business.Leadership
Seven Quick Tips for SalesOffers seven quick and actionable sales tips.Sales
ShopifyDiscusses the benefits and features of using Shopify for e-commerce.Sales, Marketing
Show AppreciationProvides ideas for showing appreciation to employees and customers.Customer Engagement
Shut Up and Close is WrongDiscusses the fallacy of the ‘shut up and close’ sales technique and offers alternatives.Sales
Six Quick Sales TipsProvides six quick tips for improving sales performance.Sales
SlidesOffers tips for creating effective presentation slides.Marketing
Social MediaDiscusses strategies for using social media to promote your business.Marketing
Sole Prop or LLCProvides guidance on choosing between a sole proprietorship and an LLC.Leadership
SpreadsheetsDiscusses the benefits and applications of using spreadsheets in business management.Leadership
Startup GuideProvides a comprehensive guide for starting a new business.Leadership
StorytellingDiscusses the power of storytelling in business marketing and branding.Marketing
Supply Chain IssuesExplores common supply chain issues and offers solutions.Leadership
Taking Out an SBA LoanProvides a guide for obtaining an SBA loan for your business.Leadership
TargetsDiscusses the importance of setting targets and goals for business success.Leadership
Team BuildingOffers tips for building and maintaining a strong team.Leadership
Ted Talk ISummarizes key insights from a notable Ted Talk.Leadership
Ted Talk IIProvides additional insights from another notable Ted Talk.Leadership
TestimonialsDiscusses the importance of testimonials and how to gather them effectively.Customer Engagement
Text to VoiceExplores the applications and benefits of text-to-voice technology.Marketing
Thriving on a BudgetOffers tips for thriving as a small business on a limited budget.Leadership
Tips for More ResponsesProvides strategies for increasing response rates to surveys and outreach.Customer Engagement
Titles. Do They Matter?Discusses the importance of job titles and their impact on business dynamics.Leadership
Tools for Running a BusinessLists essential tools and resources for running a successful business.Leadership
Top 10 Success AttributesIdentifies the top 10 attributes of successful businesses and entrepreneurs.Leadership
Top Habits of SalespeopleDiscusses the top habits of successful salespeople.Sales
Track Survey ResultsProvides a guide for tracking and analyzing survey results.Customer Engagement
Trade ShowsOffers tips for participating in and maximizing the benefits of trade shows.Marketing
Training EmployeesDiscusses best practices for training employees effectively.Leadership
Training New SalespeopleProvides a guide for training new salespeople.Sales
Transition Yourself IDiscusses the first steps for transitioning yourself in your business.Leadership
Transition Yourself IIOffers additional strategies for transitioning yourself in your business.Leadership
Transition Yourself IIIProvides final tips for successfully transitioning yourself in your business.Leadership
Using ChatGPTExplores the benefits and applications of using ChatGPT in business operations.Leadership, Marketing
Value ExchangeDiscusses the concept of value exchange and its importance in business relationships.Customer Engagement
Valuing Your BusinessProvides a guide for determining the value of your business.Leadership
Vertical Sales – AccountantsDiscusses strategies for selling to accountants and accounting firms.Sales
Vertical Sales – AssociationsExplores sales strategies for targeting associations.Sales
Vertical Sales – BanksOffers tips for selling to banks and financial institutions.Sales
Vertical Sales – DoctorsDiscusses strategies for selling to doctors and medical practices.Sales
Vertical Sales – GovernmentProvides tips for selling to government agencies.Sales
Vertical Sales – HospitalsExplores strategies for selling to hospitals and healthcare facilities.Sales
Vertical Sales – LawyersDiscusses sales strategies for targeting lawyers and law firms.Sales
VolunteeringExplores the benefits of volunteering and how it can support business growth.Leadership
Weekend Reading Email ProgramProvides a guide for setting up a weekend reading email program for employees or clients.Customer Engagement
WelcomeOffers a welcome guide for new employees or clients.Leadership
What Kills a Small BusinessIdentifies common factors that can lead to the failure of a small business.Leadership
What Stands Between…Discusses obstacles that stand between a business and its goals.Leadership
What To Know About Referrals…Provides essential information about generating and managing referrals.Customer Engagement, Sales
When Phil Sold His BusinessShares the story and lessons learned when Phil sold his business.Leadership
When Phil Started with SCOREDiscusses Phil’s experience and insights gained from his involvement with SCORE.Leadership
When to Share Survey RequestProvides guidelines for timing survey requests to maximize response rates.Customer Engagement
Who Sells BetterExplores different sales approaches and identifies who sells better in various contexts.Sales
Why Customers LeaveDiscusses common reasons why customers leave and how to prevent it.Customer Engagement
Why Employees LeaveIdentifies common reasons for employee turnover and strategies to retain talent.Leadership
Word of Mouth MarketingDiscusses the power of word-of-mouth marketing and how to leverage it.Marketing
WorkflowsProvides a guide for creating and managing efficient business workflows.Leadership
Working from HomeOffers tips for effectively managing remote work and maintaining productivity.Leadership
Worst CustomersIdentifies characteristics of the worst customers and strategies for dealing with them.Customer Engagement
Worst Habits for SalespeopleDiscusses bad habits that salespeople should avoid.Sales
Zoom MeetingsProvides tips for conducting effective Zoom meetings.Leadership, Customer Engagement