Asktra – Product

SURVEY: One Question Ask

"Hi Elaine. I am committed to your satisfaction. Can you take a few seconds to answer this one-question survey? Thanks, Phil"

BUSINESS COACH: Phil

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ASKTRA ACADEMY

1 ASK ONE QUESTION

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2 TRACK CUSTOMER'S SATISFACTION

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Privacy

Introduction

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of ReferralSafe. We use your Personal Information only for providing and improving the product. By using our ReferralSafe, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using ReferralSafe, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computers Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze information collected through our products.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information strictly related to ReferralSafe.

Changes

This Privacy Policy is effective as of the date listed at the top and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Hi . This is the most critical aspect of the ASKTRA process. Swift action after receiving positive customer feedback is vital for achieving SALES SUCCESS.
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Positive Survey Results Are a Goldmine

You just received a very positive response to your one question survey. Any rating between seven and ten ranges from pretty good to great. Here’s what to do next. This enhances the likelihood the customer will soon be sending you referrals.

1. Act Fast: Respond with a thank you note with a referral incentive.

2. Incentives will entice customers to send you referrals. These incentives can take many forms, such as discounts on products, services, or other rewards. Encourage people to spread the word about you.

3. Create unique responses for these customers based on survey response scores. Beyond your note of appreciation include:

a. Seven to Eight Ratings:
"Referrals are welcome who can benefit from our expertise. Each time you refer us and it results in a new sale, you’ll receive a future 10% discount. In addition, we’ll enter you in an exclusive monthly drawing."

b. Nine to Ten Ratings:
"Referrals are welcome who can benefit from our expertise. Each time you refer us and it results in a new sale, you’ll receive a future 20% discount. In addition, we’ll enter you into an exclusive monthly drawing. Lastly, our most valued customers receive exclusive early access to our new products and services open house. It’s a fun, small event.

Tip: Ask your customer to bring a friend with needs similar to theirs to the exclusive event.

People love to feel appreciated and the thank you does that. And making someone feel special with discounts, drawings, and exclusive access is how sales get made.

Tip: Client events are by invitation only. They are easy to provide. The payback is immense.

Icing on the Cake!

Personalize your thank you note: Mention specific aspects of their feedback that stood out to you and express your appreciation for their business.

Stay in touch: Regularly communicate with your customers through emails, phone calls, or in-person visits to show them that you value their business.

Utilize social media: Share your customers' positive feedback on your social media platforms and tag them in the post to increase your online reputation and attract potential new customers.

Provide exceptional customer service: Make sure to provide excellent customer service to all of your customers to build customer loyalty and encourage referrals.

By following these steps, you can turn a positive one question survey response into a valuable referral source for your business. And make new sales!

★ Keep Positive Survey Results Are a Goldmine handy. Make it a part of your routine. It'll help make you a lot of sales.

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Related: Raising Low Survey Scores