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Good Day ! Without customers, what do we have? The CUSTOMERS COLLECTION (63) covers a variety of key areas: Awareness, Communicate, Engage, Fundamentals, Referrals, and Surveys. Let’s get after it!


Welcome to the Customers Collection: Audio, PDF
Customers Defined: Audio, PDF

Awareness: 10 Ways to Improve Customer Service
Awareness: A Thought on Why…
Awareness: Actionable Idea Tips
Activeness: Active Listening
Awareness: Best Customers
Awareness: Business Coach Phil:  Podcast (3m), AudioPDF
Awareness: Challenges & Solutions: Audio, PDF (12 pages)
Awareness: Checklist for Great Customer Service
Awareness: Customer Service Best Practices
Awareness: Deal Reviewer: Podcast (5m), AudioPDF
Awareness: Insiders Guide to FAQs’  Podcast (20m) Audio Part OneAudio Part 2PDF
Awareness: Historical Review Summary
Awareness: Intro Video
Awareness: One Thing, Two Really
Awareness: Solutions Concierge: Podcast (3m), Audio, PDF
Communicate: AI Prompt Writing: Audio, PDF (9 pages)
Communicate: Elevator Pitch
Communicate: How Phil Grew His Small Business: Audio, PDF (7 pages)
Communicate: Zoom Meetings
Communicate: Newsletter Example
Communicate: Targets
Communicate: Testimonials
Communicate: Using ChatGPT
Engage: Client Ambassador Program
Engage: Client Events
Engage: Clients Unengaged
Engage: Customer Gifts
Engage: Customer Retention
Engage: Customer Thank You Notes
Engage: Dealing with an Angry Customer
Engage: Event Planning
Engage: Former Clients
Engage: Rewards Ideas
Engage: Script: Client Event Welcome
Engage: Script: Unhappy Customer
Engage: Show Appreciation
Engage: Worst Customers
Fundamentals: How Are We Doing?
Fundamentals: Learning Process
Fundamentals: Maximize Revenue
Fundamentals: Secrets for Satisfied Customers
Fundamentals: Secret Shoppers
Fundamentals: Segmenting Customers
Fundamentals: Why Customers Leave
Fundamentals: Workflows
Referrals: How Referrals Happen
Referrals: Mining the Gold of Survey Results
Referrals: Referral Collecting FAQ
Referrals: Referral Program Nuts & Bolts AudioPDF ( 6 pages)
Referrals: Referral Program Plan Outline
Referrals: Referral Page (HTML)
Referrals: What Stands Between…
Referrals: What To Know About Referrals…
Referrals: Word of Mouth Marketing

Surveys: Golden Tips for More Responses
Surveys: How Often to Share Surveys
Surveys: Hyperlink Personal Survey Link in Gmail
Surveys: Improve Low Survey Scores
Surveys: One Question Examples
Surveys: One Question Survey
Surveys: QR Code
Surveys: Track Survey Results

Have a topic you’d like covered?  Call or text suggestions to (855) 431-0522. Consider it done!

Introduction

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of ReferralSafe. We use your Personal Information only for providing and improving the product. By using our ReferralSafe, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using ReferralSafe, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

AI

Because you're using your own ChatGPT account to access the Chatbot, ReferralSafe can't see any of the input you provide.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computers Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze information collected through our products.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information strictly related to ReferralSafe.

Changes

This Privacy Policy is effective as of the date listed at the top and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

 

Copyright © ReferralSafe LLC

Introduction

These Terms of Service ("Terms") govern your access to and use of the services, including our various websites, email notifications, applications, (the "Services" or “Referral Safe LLC”), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as "Content"). Your access to and use of the Services are conditioned on your acceptance of and compliance with these Terms. By accessing or using the Services you agree to be bound by these Terms.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Copyright © ReferralSafe LLC