Good Day ! Without customers, what do we have? The CUSTOMERS COLLECTION (61) covers a variety of key areas: Awareness, Communicate, Engage, Fundamentals, Referrals, and Surveys. Let’s get after it!

Welcome to the Customers Collection: Audio, PDF
Customers Defined: Audio, PDF

Awareness: 10 Ways to Improve Customer Service
Awareness: A Thought on Why…
Awareness: Actionable Idea Tips
Awareness: Best Customers
Awareness: Business Coach Phil: AudioPDF
Awareness: Challenges & Solutions: Audio, PDF (12 pages)
Awareness: Checklist for Great Customer Service
Awareness: Customer Service Best Practices
Awareness: One Thing, Two Really
Communicate: AI Prompt Writing Audio, PDF (9 pages)
Communicate: Zoom Meetings
Communicate: Newsletter Example
Communicate: Slides
Communicate: Targets
Communicate: Testimonials
Communicate: Using ChatGPT
Engage: Client Ambassador Program
Engage: Client Events
Engage: Clients Unengaged
Engage: Customer Gifts
Engage: Customer Retention
Engage: Customer Thank You Notes
Engage: Dealing with an Angry Customer
Engage: Event Planning
Engage: Former Clients
Engage: Rewards Ideas
Engage: Script: Client Event Welcome
Engage: Script: Unhappy Customer
Engage: Show Appreciation
Engage: Worst Customers
Fundamentals: How Are We Doing?
Fundamentals: How to Use Guide
Fundamentals: Learning Process
Fundamentals: Maximize Revenue
Fundamentals: Rolling Out ASKTRA
Fundamentals: Secrets for Satisfied Customers
Fundamentals: Secret Shoppers
Fundamentals: Segmenting Customers
Fundamentals: 10 Ways to Improve Customer Service
Fundamentals: Why Customers Leave
Fundamentals: Workflows
Referrals: How Referrals Happen
Referrals: Mining the Gold of Survey Results
Referrals: Referral Collecting FAQ
Referrals: Referral Program Nuts & Bolts AudioPDF ( 6 pages)
Referrals: Referral Program Plan Outline
Referrals: Referral Page (HTML)
Referrals: What Stands Between…
Referrals: What To Know About Referrals…
Referrals: Word of Mouth Marketing

Surveys: Golden Tips for More Responses
Surveys: How Often to Share Surveys
Surveys: Hyperlink Personal Survey Link in Gmail
Surveys: Improve Low Survey Scores
Surveys: One Question Examples
Surveys: One Question Survey
Surveys: QR Code
Surveys: Track Survey Results
Survey: When to Share Survey Request

Have a topic you’d like covered?  Call or text suggestions to (855) 431-0522. Consider it done!